Term and Conditions

Welcome to Jeffrey Campbell Store! These Terms and Conditions govern your use of our website located at ladybootshub.com and your purchase of our fashionable footwear. By accessing our site and making a purchase, you agree to be bound by these terms. Please read them carefully.

1. About Our Store

Jeffrey Campbell Store is an online footwear retailer specializing in bold, fashion-forward designs for style-conscious individuals. Our collection includes everything from ankle boots to thigh-high styles, flats to heels, and specialized designs like platforms and man-tailored options.

Our store is operated from:

2. User Responsibilities

By using our website and services, you agree to:

• Provide accurate and complete information when creating an account or placing an order
• Maintain the confidentiality of your account credentials
• Use the website only for lawful purposes
• Not attempt to gain unauthorized access to any part of our website or systems
• Not use our website to distribute malware or engage in any activity that could harm our systems
• Comply with all applicable laws and regulations in your jurisdiction

3. Products and Services

Product Descriptions

We strive to accurately display our products through images and descriptions. However, slight variations in color, texture, or appearance may occur due to monitor settings and manufacturing processes. If you have specific concerns about a product, please contact us before purchasing.

Product Availability

All products are subject to availability. If an item becomes unavailable after you place an order, we will notify you promptly and provide options for substitution or refund.

Shipping Regions

We ship globally with the exception of some Asian countries and remote areas. During checkout, our system will automatically verify if we can ship to your location.

4. Ordering and Payment

Order Process

When you place an order:

• You will receive an order confirmation email
• Your order will be processed within 1-2 business days after payment confirmation
• Orders placed on weekends or holidays will be processed on the next business day
• We reserve the right to cancel any order for reasons including but not limited to: product unavailability, pricing errors, or suspected fraudulent activity

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your complete payment card information on our servers.

Pricing and Taxes

All prices are listed in US dollars. You are responsible for any customs duties, taxes, or other charges imposed by your country’s customs or tax authorities.

5. Shipping and Delivery

Shipping Options

We offer two shipping methods:

• Standard Shipping – $12.95
  • Carrier: DHL or FedEx
  • Delivery Time: 10-15 business days after shipment
  • Includes full tracking and insurance
• Free Shipping – Available for orders over $50
  • Carrier: EMS
  • Delivery Time: 15-25 business days after shipment
  • Includes basic tracking

Delivery Responsibilities

Once your order is shipped, you will receive tracking information. You are responsible for:

• Providing an accurate shipping address
• Being available to receive the delivery or making alternative arrangements
• Inspecting your order upon delivery and reporting any visible damage immediately

Risk of loss or damage to products passes to you upon delivery.

6. Returns and Exchanges

At Jeffrey Campbell Store, we believe that true style requires the perfect fit—both in footwear and in customer experience. Our hassle-free returns policy ensures your complete satisfaction with every purchase.

Return Policy

• Return Window: 15 days from delivery date
• Condition: Items must be unworn, in original packaging with all tags attached
• Return Shipping: Customer responsible for return shipping costs
• Refund Processing: 5-7 business days after we receive your return

Final Sale Items

Due to hygiene reasons and the intimate nature of footwear, the following items cannot be returned or exchanged:

• Items marked as “Final Sale” or “Clearance”
• Customized or personalized footwear
• Items that show signs of wear, have damaged tags, or lack original packaging
• Footwear with scuffed soles or any evidence of outdoor wear

Exchange Options

We’re happy to exchange your Jeffrey Campbell footwear for a different size or style, subject to availability. If your desired exchange item is out of stock, we’ll process a refund and notify you when the item is back in stock.

Damaged or Incorrect Items

If you receive a damaged item or incorrect product, please contact us immediately at [email protected] with photos of the issue. We’ll arrange a prepaid return label and expedite your replacement at no cost to you.

For detailed return instructions, please refer to our Returns Policy page.

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Jeffrey Campbell Store or our content suppliers and is protected by international copyright laws.

You may not:

• Reproduce, distribute, or modify any content from our website without our express written permission
• Use our trademarks, logos, or other proprietary information without our consent
• Use any automated systems or software to extract data from our website for commercial purposes

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

9. Limitation of Liability

To the fullest extent permitted by law, Jeffrey Campbell Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your use or inability to use our website or services
• Any products purchased through our website
• Unauthorized access to or alteration of your transmissions or data
• Statements or conduct of any third party on our website
• Any other matter relating to our website or services

Our total liability to you for all claims arising from or related to these terms or your use of our website shall not exceed the amount you paid to us for products in the six months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

10. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions.

Any dispute arising from these terms or your use of our website shall be resolved through good faith negotiations. If we cannot resolve a dispute informally, we agree to submit to binding arbitration in Virginia Beach, Virginia, in accordance with the rules of the American Arbitration Association.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. When we make changes, we will update the “Last Updated” date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the new terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Step boldly, shop confidently. Your satisfaction is the foundation of our fearless fashion philosophy.